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Welcome Packet

Propel Pharmacy is your partner in your health care. We strive to provide you with excellent care and service. Click on the link below to read valuable information in a comprehensive Welcome Packet that includes information on how to:

- Place a prescription order
- Obtain a refill
- Access medications in case of an emergency or disaster
- Check on a prescription status
- Find information on prescription substitutions
- Transfer a prescription to another pharmacy
- Obtain medications not available at the pharmacy
- Handle medication recalls
- Dispose of medications
- Handle adverse reactions
- Report concerns or errors

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Medication & Refills

Your Nurx subscription will provide you with medication for up to one year. The delivery cycle of your medication may depend on the brand prescribed, your out-of-pocket cost or quantity limits of insurance plans. Your deliveries are timed to provide a continuous supply of medication. Adjustments to your delivery schedules can be requested through your Nurx account.

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How Did We Do?

If you are a Propel patient, please take a moment to fill out our customer satisfaction survey. Your feedback helps us continuously improve our services.

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Transparent Pricing

We prescribe more than 100 generic and name brand birth control options, with birth control pills for as little as $0 with insurance or $15 without insurance.

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Your Healthcare Questions Answered

The Nurx Knowledge Center has informative articles that answer all of your healthcare related questions.

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Your Rights & Responsibilities

As an ACHC accredited mail order pharmacy, we provide patients with a formal way to address a situation that is not resolved through normal customer service channels. Our customer care agents will make every effort to understand problems and provide correction when appropriate.

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Medication Delivery Reinvented

With our partners at Nurx, we leverage technology to reduce traditional barriers to healthcare.

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